Product User Manual-Best Price Mattress Online Shop-Novilla
ANNIVERSARY SALE - 10% OFF any 2 mattresses Code:happy10 Detail
ANNIVERSARY SALE - 10% OFF any 2 mattresses Code:happy10 Detail

Product User Manual

How To Set Up Your Novilla?

After your order has been placed, we arrange the shipment for you. This way, your Novilla mattress will be delivered right to your front door. The mattress comes compressed in a box, to set it up, just follow these instructions and start enjoying your Novilla without delay!

STEP 1

Carry your Novilla mattress to wherever you intend to sleep & unbox it.

unboxing mattress

STEP 2

Position your rolled up Novilla mattress on any solid, or slated foundation, and remove the outer plastic.

unboxing mattress

STEP 1

Carry your Novilla mattress to wherever you intend to sleep & unbox it.

unboxing mattress

STEP 2

Positon your rolled up Novilla on any solid or slated foundaton and remove
the outer plastic.

unboxing mattress

STEP 3

Allow your Novilla mattress to decompress and fully inflate before using it. If you have a hybrid mattress, wait for about 72 hours, and if you have a memory foam mattress wait for 12 hours.

unboxing mattress

STEP 4

Enjoy your new Novilla mattress by getting some restful sleep!

unboxing mattress

STEP 3

Allow your Novilla hybrid mattress to decompress and fully inflate for about 72 hours before using it, and 12 hours inflating for memory foam mattress, too.

unboxing mattress

STEP 4

Enjoy and sleep well with your Novilla every night...

unboxing mattress

Frequently Asked Questions

The expansion process for memory foam can take between 24 to 72 hours to reach its full size, with most of the expansion happening within the first 4 to 6 hours. (However, the expansion time may vary based on several factors such as the room temperature, humidity, and the firmness of the mattress.)

During this time, you may notice a slight odor or off-gassing as the foam decompresses. This is normal and will typically dissipate within a few hours to a few days.

It's generally recommended to wait at least 24 hours before sleeping on a new memory foam mattress or topper to ensure that it has fully expanded and any odors have dissipated. It's also essential to note that you can still use the mattress as it expands, but it's best to wait for it to reach its full size before sleeping on it for optimal comfort and support.

How long does it take for me to adjust to my new mattress?

Since it takes time for your body to adjust to the bed type, give yourself at least 30 days to adapt to it.

Is it chemical free?

Yes, our mattresses have been certified by CertPUR-US to be free of any harmful chemicals. If you perceive a slight odor, don’t worry, it’s normal for a new foam. Airing out the mattress for 72 hours will usually help remove it.

Can I flip it?

For memory foam mattresses: Yes, you can flip it to have a different sleeping feeling.
For hybrid mattresses: No, it is not flippable, but you can rotate it 180° every six months to expand its lifespan.

Compatible with all Setups

Novilla mattresses are designed to be versatile and can be used on a variety of surfaces, not just on the floor. As long as the surface is clean and dry, Novilla mattresses can be placed on any firm and flat surfaces, including:

foundation/box spring bed frame

Foundation/box spring

platform or slatted base

Platform or slatted base

adjustable bed

Adjustable bed

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