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Novilla is committed to providing high-quality products that are very durable and provide you with excellent sleep. All products you buy from the Novilla store will come with our warranty. Novilla mattresses come with a 10-Year limited Warranty and Novilla toppers come with a 3-Year limited Warranty. If there are any defects or problems with your products, we will offer you a replacement or repair the product. Please note, that the warranty no longer applies after any resale of the mattress, whether it is new or used.
To get more details, please check the files.
When you receive your Novilla products, you will find a Warranty Card in the package. Please register your Warranty information in our online form.
Should you have any questions, please don’t hesitate to ask our support team, we will be glad to help you find a solution.